Which scores better when comparing MoneyGram vs XE? See how each provider scores and who wins when comparing their services, fees, supported countries and customer service.
Moneygram
Overall score:
48
48
XE Money Transfer
Overall score:
71
71
Personal Features
Business Benefits
Fees & Exchange Rates
Ease of Use
Support & Countries
Trust & Transparency
50
50
MoneyGram gives individuals the ability to send money to most countries.
33
33
XE Money Transfer serves personal customers from a number of countries, giving them easy means to send money to more than 170 countries.
11
11
MoneyGram provides very limited international money transfer services for businesses.
56
56
XE Money Transfer gives business clients the option to choose from varied services.
8
8
Exchange rate margin fee - This can be an additional 5% on top of real time exchange rates. The exchange rate margin fee increases with credit card payments and cash pickup of funds.
Additional fees - MoneyGram money transfer fees vary depending on where you and the recipient reside, the mode of payment, the transfer amount, and the transfer method.
46
46
Personal customers pay no transfer fees when sending money through XE Money Transfer.
Yes, these come in the form of the exchange rate margin that XE Money Transfer applies on existing mid-market rates.
64
64
Signing up - Fairly easy, using either the MoneyGram app or website.
Payment options - Bank account transfers, debit cards, credit cards and cash.
Speed - Up to 4 business days, and even more in some instances.
Multilingual website - Use the MoneyGram website in a number of languages.
Mobile apps - Available for iOS and Android.
79
79
Sign up process - Register online or over the phone, by providing some basic information.
Payment options - Bank account transfers, debit cards and credit cards.
Phone transfers - Initiate transfers over the phone.
Speed - Most transfers process within 1 - 2 business days.
Mobile app - Available for iOS and Android.
ID verification - This process can take 1- 4 business days.
69
69
Supported payment currencies - Accepts local currency payments from its customers in North America, Latin America, the Caribbean, Europe, Africa, Asia, the Middle East and Oceania.
Supported destination currencies - MoneyGram lets you send money to more than 200 countries and territories, and offers payouts in local currencies.
Customer support - Local phone and chat support provided in several countries.
81
81
Supported destination countries and currencies - XE Money Transfer supports transfers to over 170 countries, in over 60 currencies.
Customer support - Customer support is available via email and over the phone, in English, French and Spanish.
Website languages - You can use the XE Money Transfer website only in English.
44
44
Regulation - Regulated by financial regulatory bodies in different countries.
Average customer service - Gets a rating of Great on Trustpilot. However, several customer reviews highlight issues with the company's customer service.
Poor exchange rate transparency - The markup on existing exchange rates can be more than 5% for some currencies.
69
69
Exchange rate margin transparency - XE Money Transfer’s exchange rates include margins that customers find out only after confirming their transfers.
WinnerThere is no competition here with XE the clear winner over MoneyGram. XE leads with its business offerings, more transparent fees and exchange rates and superior services.
